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- Shipping Delay Notice: 2025 Lunar New Year Holiday Our office will be closed from January 27 to January 30 for Lunar New Year (Korean Seollal). Please be informed that there will be shipping delays due to the above nat...
- IMPORTANT NOTICE REGARDING CUSTOMER SUPPORT Please be aware that our email addresses support@mymusictaste.com, cs@mymusictaste.com, hello@mymusictaste.com or any other related customer support emails are defunct...
- I am a Winner, What is Happening With My Shipments? Are you a winner? Congratulations! Please note that all winners will receive their winning order packages after the event. As stated in the FAQ section, shipments will...
- How do I track my order? How to check your tracking information: Log in to your account and select the ‘My Activity’ - [Purchases] section. Click the [Track] link in your Order list and ch...
- Does my discounted price (group order discounts, coupons) apply to my customs fees? Yes, your group order discount is applicable to customs clearance. However, please note that your coupon will not apply to the customs fees of your product, as dictate...
- Shipping to Malaysia, Singapore, Taiwan and China: New Shipping Options Available New shipping options have been added for purchases shipping to Malaysia, Singapore, and Taiwan. Purchasers shipping in the above country can use the following shipping...
- What is "POLL"? What is POLL? POLL is a community space where fans can freely share their opinions about artists and create events themselves for anything. What features does POLL h...
- What can I do with my ‘Star Points’? What are the benefits of MAKE? What can I do with my ‘STAR POINTS’? Have you heard about our STAR POINTS? They're a fun way to show your support for your favorite artists! Here's how it works: Whene...
- What is a MAKE? What are MAKE POINTS? A MAKE is a request to make an event with an artist happen! We will assess the level of support in your area to bring a wide variety of events, ranging from tours to f...
- WeChat Pay Only Available in USD ($) To use WeChat Pay on our website, you must select USD ($) as your payment currency. For a smooth checkout experience, please make sure to change your currency to USD w...
- What types of payment methods can I use? The following payment methods are acceptable on MyMusicTaste, VISA Mastercard American Express PayPal KakaoPay (KRW only) WeChatPay (KRW only) For additional inquiri...