Urgent Announcement
General Shipping Questions
- I am a Winner, What is Happening With My Shipments?
- How do I track my order?
- Why are there no updates to my tracking number?
- Freight Forwarders & Third-Party Shipping Company
- Where can I get my albums shipped to?
- Can I change the delivery address on my order?
General Customs Questions
- Does my discounted price (group order discounts, coupons) apply to my customs fees?
- Are duties and taxes included in the MD price?
- What happens if I don't pay the customs fees?
- My package is being sent back to the sender because I missed my delivery. What should I do?
- How much would it cost for a re-shipment?