General Online Concerts & Fan Meetings - FAQ
- What should I do if it says "Oops try again or contact us here"? What are some troubleshooting tips?
- What is a Redeem Code?
- Where and how could I submit my ‘Redeem Code’?
- How do I start streaming?
- Can I watch the show on my mobile device or any other device?
- How many devices can I use to watch the show?
- Can I record the online streaming show/concert?
- Can I report an Illegally downloaded/streamed/copied content?
- What is the VOD, and how can I watch it?