General Meet & Greet - FAQ
- EVENT DETAILS - Can I change my Event Attendee Information?
- EVENT DETAILS - Can I give gifts to the artist during the event?
- EVENT DETAILS - What are your policies for disabled attendees?
- EVENT DETAILS - What is the age restriction for the event?
- TICKETING - Can I get a refund on my ticket?
- TICKETING - How can I enter the event?
General Concert - FAQ
- EVENT DETAILS - What are your policies for disabled attendees?
- EVENT DETAILS - What is the age restriction for the event?
- EVENT DETAILS - When does the event start? What can I bring into the event?
- EVENT DETAILS - Where do I receive the concert MD?
- EVENT DETAILS - Will fan projects or events be allowed?
- TICKETING - Can I get a refund on my ticket?
General Online Concerts & Fan Meetings - FAQ
- What should I do if it says "Oops try again or contact us here"? What are some troubleshooting tips?
- What is a Redeem Code?
- Where and how could I submit my ‘Redeem Code’?
- How do I start streaming?
- Can I watch the show on my mobile device or any other device?
- How many devices can I use to watch the show?