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SHOP

Product-related Questions

  • Can I get a refund or make changes to my purchase?
  • Will my poster be delivered with my album?
  • Can I choose the MyMusicTaste Exclusive Photocards? Will I get an even set?
  • Will my purchase be reflected on Hanteo chart?
  • Will my album have the official Hanteo Chart stamp?

Orders & Payments

  • What types of payment methods can I use?
  • Do I need an account(in MyMusicTaste) to place an order?
  • What is KakaoPay?
  • Can I use KakaoPay to purchase a product in a different currency (USD or EUR) besides KRW?
  • Do I need a PayPal account to place an order?
  • Why is there an error processing my purchase?
See all 7 articles

Group Orders

  • What is a group order? Why should I place a group order? 
  • Will group order purchases be counted towards the fan sign entry?
  • What payment methods are available for group orders?
  • Is the customs fee/VAT tax included in the group order price?
  • Can I change the quantity after finalizing the order?
  • Can I get a refund for my group order?

Coupons

  • I received a coupon via email, but cannot see it when purchasing.
  • Can I purchase other projects with my coupon?
  • Can I transfer my coupon to my friend?
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