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  1. MyMusicTaste
  2. GENERAL

GENERAL

My Account

  • Why is my account disabled?
  • Why does MyMusicTaste ask for my contact information (email & phone number)?
  • I have never signed up, but it says my phone number is already associated with another account. What can I do?

Make

  • What is a MAKE? What are MAKE POINTS?
  • What happened to my previous MAKES and campaigns?
  • What is the ‘star’ system?
  • How do I complete a MAKE for my city or location?
  • How many times can I complete a MAKE?

Orders & Payments

  • Do I need an account(in MyMusicTaste) to place an order?
  • What types of payment methods can I use?
  • What is KakaoPay?
  • Can I use KakaoPay to purchase a product in a different currency (USD or EUR) besides KRW?
  • Do I need a PayPal account to place an order?
  • Why is there an error processing my purchase?
See all 7 articles

Group Orders

  • What is a group order? Why should I place a group order? 
  • Will group order purchases be counted towards the fan sign entry?
  • What payment methods are available for group orders?
  • Is the customs fee/VAT tax included in the group order price?
  • Can I change the quantity after finalizing the order?
  • Can I get a refund for my group order?

Coupons

  • How can I use my ‘Welcome Coupon’?
  • How can I use my coupon?
  • Am I still entering the Fan Sign Event after purchasing with a coupon?
  • I received a coupon via email, but cannot see it when purchasing.
  • Can I purchase from other projects with my coupon?
  • Can I transfer my coupon to my friend?
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