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Product-related Questions

• Can I get a refund or make changes to my purchase?
• Will my poster be delivered with my album?
• Can I choose the MyMusicTaste Exclusive Photocards? Will I get an even set?
• Will my purchase be reflected on Hanteo chart?
• Will my album have the official Hanteo Chart stamp?

Orders & Payments

• Do I need an account(in MyMusicTaste) to place an order?
• What types of payment methods can I use?
• What is KakaoPay?
• Can I use KakaoPay to purchase a product in a different currency (USD or EUR) besides KRW?
• Do I need a PayPal account to place an order?
• Why is there an error processing my purchase?

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Group Orders

• What is a group order? Why should I place a group order? 
• Will group order purchases be counted towards the fan sign entry?
• What payment methods are available for group orders?
• Is the customs fee/VAT tax included in the group order price?
• Can I change the quantity after finalizing the order?
• Can I get a refund for my group order?

Coupons

• How can I use my ‘Welcome Coupon’?
• How can I use my coupon?
• Am I still entering the Fan Sign Event after purchasing with a coupon?
• I received a coupon via email, but cannot see it when purchasing.
• Can I purchase from other projects with my coupon?
• Can I transfer my coupon to my friend?