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ONLINE FANSIGN

• I have a question about my Package!
• Fansign Participation

SHIPPING

• Freight Forwarders & Third-Party Shipping Company
• Where can I get my albums shipped to?
• Can I change the delivery address on my order?
• I have a question about Customs & Duties!
• Submitting a Claim for a Missing or Damaged Product

REFUND POLICY

• Can I get a refund?

ORDERS

• How do I check my order status?
• Do I need a PayPal account to place an order?
• What kinds of payments do you accept?
• Do I need an account to place an order?
• How do I place a group order?

OFFLINE FANSIGN

• Entry
• Seating Policy
• Photography Policy
• Autographs
• Other
• COVID-19 Regulations